The Family Health Centers at NYU Langone surpassed a number of nationwide high quality care benchmarks final yr, demonstrating its capability to offer high-quality care to essentially the most weak of sufferers—even throughout a difficult yr. Because of these achievements, Healthfirst, New York state’s largest not-for-profit Medicaid well being insurer, just lately ranked the Household Well being Facilities at NYU Langone a high performer amongst greater than 30 Medicaid suppliers throughout the state.
“High quality at its finest is a shared understanding between a affected person and their care suppliers about what steps are wanted to realize optimum well being,” says Isaac P. Dapkins, MD, chief medical officer of the Household Well being Facilities at NYU Langone. “To show this superb state of affairs right into a actuality, we created a workflow that reminds and educates sufferers about their wellness appointments on a rolling foundation.”
“Final yr we carried out higher than ever earlier than, which is a outstanding accomplishment throughout probably the most difficult years in our 54-year historical past,” says Larry K. McReynolds, govt director of the Household Well being Facilities at NYU Langone. “Knowledge present that we continued to offer routine healthcare providers in a secure atmosphere and addressed any issues sufferers had about coming right into a medical workplace throughout the pandemic.”
Group Well being Heart Ensures Sufferers Preserve Preventive and Routine Care In the course of the COVID-19 Pandemic
Whereas the complete impression of the coronavirus illness (COVID-19) pandemic on neighborhood well being stays unsettled, it has already led to a nationwide epidemic of delayed well being screenings, worsened power situations, and decreased routine vaccinations.
On the Household Well being Facilities at NYU Langone, nonetheless, efficiency metrics point out enchancment in these particular areas of concern in addition to many others.
Of be aware, by the tip of final yr, 74 % of the facilities’ eligible pediatric sufferers attended their well-visit appointments and obtained scheduled vaccinations, significantly exceeding the nationwide common benchmark of 39 %. The facilities additionally surpassed benchmarks for lowering the charges of uncontrolled diabetes (under 32 %) and cervical cancer screenings (greater than 57 %).
New Inhabitants Well being Course of Helps Shut Gaps in Care
One of many main methods the Household Well being Facilities at NYU Langone achieved these optimistic outcomes was by means of the creation of a brand new inhabitants well being administration alert in its digital well being report (EHR) that helps shut gaps in take care of power illness therapy, prevention, and wellness.
The brand new EHR alert, first piloted in 2017, helps to remind physicians and workers about overdue or excellent appointments for rapid follow-up, reworking the previous course of that relied on manually created spreadsheets. The alert system is triggered when a affected person is due for a sequence of preventive care appointments, like an annual bodily examination, a gastroenterology session for colon cancer screening, or a mammogram for breast cancer screening.
“This course of standardizes care on the inhabitants well being administration stage, so no affected person is left behind,” says Rasheda V. Prescott, MD, Household Well being Facilities at NYU Langone doctor informaticist. “It’s extremely rewarding to see Well being IT bridge the hole between sufferers and healthcare; particularly throughout a pandemic, when so many across the globe misplaced entry to preventive well being providers.”
Well timed and proactive routine screenings are essential to curtail illness development for situations similar to most cancers, diabetes, and coronary heart illness. If a affected person requires additional testing or therapy, they’ve entry to a large community of specialists by means of the Household Well being Facilities and NYU Langone Well being. EHR-integrated video visits additionally can be found for sure appointments, on the discretion of the care supplier.
“We’ve introduced our care to the following stage since becoming a member of NYU Langone,” says McReynolds. “The EHR is a serious element, and we’re additionally working as a part of the NYUPN Clinically Built-in Community on Medicaid-managed plans which might be tied to efficiency, which has contributed to finest practices.”
“Moreover, we’re grateful to our native, state, and federal representatives for his or her ongoing dedication to assist applications that maintain us and allow us as a neighborhood well being heart to offer high-quality care to the native populations we serve,” provides McReynolds.
Turning into a Affected person on the Household Well being Facilities at NYU Langone
Principally positioned in Sundown Park, Brooklyn, one of many highest Medicaid-concentrated communities in america, the Household Well being Facilities at NYU Langone is a community-based program offering high-quality main and preventive outpatient care to adults and youngsters, no matter their capability to pay or medical health insurance standing. This system serves roughly 100,000 sufferers annually all through Brooklyn and different components of New York Metropolis.
The Well being Insurance coverage Market is at the moment open, offering people a chance to enroll in Healthfirst or one other qualifying medical health insurance plan.
Deborah “DJ” Haffeman