After 24 years as a working skilled, Divya Laroyia, Co-founder of MyHealthcare, realised that there comes some extent if you seek for a objective in all you do.
“I by no means imagined I’d be an entrepreneur – I used to be used to the consolation and safety of a ‘job’ the place a wage was assured. However after I had to select between switching careers or getting deeper into healthcare, I opted for the latter. It’s the closest I may have come to my childhood dream of being a physician – being within the area, making a distinction to somebody’s life, with out the needles,” she says.
It was an enormous leap of religion after spending 24 years at NDTV, focussed on main networking operations, new product design, branding and constructing new digital platforms.
In 2017, she left NDTV and teamed up with pals Shyatto Raha and Aneesh Nair to start out MyHealthcare, a speciality healthtech startup. Founder & CEO, Shyatto’s expertise in enterprise technique spans the sub-continent, Southeast Asia and the Center East. He has labored with the NDTV Group, Astro Networks, and others. Aneesh as co-founder and CIO is an data safety practitioner with a wealthy healthcare tech background from his affiliation with Worckhardt Healthcare.
Digitising and digitalising healthcare
Aneesh Nair, Divya and Shyatto Raha – The founders
Divya believes India is likely one of the most quickly rising economies on the planet by way of digital ecosystem growth, throughout retail, journey, fintech companies, utility companies, banking and extra.
“Nonetheless, the healthcare sector is lagging far behind in each digitisation and digitalisation. At MyHealthcare, we’re focussed on utilizing the facility of a digital healthcare ecosystem to bridge the care supply gaps utilizing information pushed care processes, and make healthcare extra accessible throughout the nation,” she explains.
They use the platform as a B2B answer, working with main hospitals and clinics to construct an ecosystem of care past bodily infrastructures. The MyHealthcare ecosystem is deployed on a partnership mannequin with hospitals, clinics, and healthcare establishments to construct out and scale their digital well being journey and most significantly enhance their affected person engagement.
MyHealthcare works with over 60 main hospitals in India, managing 21 million sufferers throughout the ecosystem. It has partnered with main service suppliers for diagnostics, e-pharmacy, healthcare at house, medical system corporations for distant affected person monitoring and business leaders for its know-how spine.
It started operations in December 2017, with two product and know-how centres – in Gurugram and Bengaluru. MyHealthcare has now opened one other know-how centre in Dehradun. It additionally has gross sales centres throughout Kuala Lumpur, Singapore, Jakarta, Manila and Hong Kong.
“Our platform provides physician consults (bodily or digital), diagnostics at house, house care companies, pharmacy supply, physiotherapy companies (digital), and distant affected person monitoring. We’re focussed on utilizing digital channels equivalent to cellular purposes, internet portals and chat companies equivalent to WhatsApp to make healthcare companies seamlessly accessible to sufferers and empower them in managing their healthcare wants, wherever they might be positioned,” Divya says.
Then again, MyHealthcare has India’s main hospitals, specialists, docs and clinicians utilizing its Digital Medical Document (EMR) platform in managing healthcare wants of sufferers. The MyHealthcare EMR is designed to assist docs in getting a whole view of a affected person’s medical historical past, throughout the ecosystem, AI primarily based instruments in offering vital affected person traits, care protocols and drug administration. A single display view of the affected person’s longitudinal well being historical past and the supply of a clinically skilled voice to textual content AI engine, permitting docs to dictate their medical directions, contribute to delivering a sooner and extra correct analysis.
“Increasing the identical, we have now now began rolling out our specialty EMRs. Our cardiology and paediatric speciality EMRs can be found. Later this month, we will likely be dwell with our Endocrinology EMR, which may even launch our Diabetes Administration Programme. Over the subsequent few months, we goal to deliver out specialty EMRs for Oncology, Obstetrics & Gynaecology, Neurology, Dentistry and Ophthalmology,” she provides.
Development and traction
One other characteristic of the platform is the The MyHealthcare@Residence ecosystem deployed to handle house isolation care throughout COVID-19. It tracks a affected person’s vitals at house, utilizing system integrations with Omron (blood strain & pulse monitoring), Kardia cellular (ECG & coronary heart fee), Accu-Chek (for blood sugar) and the MyHealthcare cellular utility for temperature, SPO2 and different parameters. The platform has built-in important alerts, and an emergency care protocol, all of which is managed by means of a command centre on the hospital.
Divya counts TelaDoc, BookDoc, HaloDoc, Ro.Co and others as their opponents. The startup raised $4.5 million in Sequence A – July 2019, led by Sixth Sense Ventures with participation from Hunch Ventures and IDSMED (Hong Kong).
“Our revenues have tripled over the previous three years, and we clocked 60 p.c YoY progress this yr. Most of that is pushed by the elevated affected person and physician adoption of the assorted companies below the MyHealthcare ecosystem. The rise in repeat affected person fee and growth of companies has given us a 5x progress in our unit earnings,” she says.
As a SaaS-based platform, MyHealthcare earns its income by means of each profitable transaction.
As a B2B and B2B2C enterprise, its goal markets are India, Southeast Asia and the Center East for now. It launched the MyHealthcare B2B2C platform final yr, which is utilized by India’s healthcare suppliers equivalent to Max Hospitals, PSRI Tremendous Speciality, BLK Tremendous Speciality, Aakash Healthcare, Primus Tremendous Speciality, Vimhans-Nayati, Breach Sweet Hospital, Nanavati Hospital, Woodlands Multispeciality, Neotia Healthcare group, Rainbow Hospitals group and extra.
Its diagnostics companions embody Healthians, Dr Lal Path Labs and Metropolis. Its e-pharmacy companions embody PharmEasy and Tata 1mg.
“We’re trying ahead to broaden our companies and the community into Tier II and Tier III cities cities of India. Considered one of my causes to get into MyHealthcare is to work on our mission to make healthcare accessible for all. We are going to proceed to be taught from our sufferers and docs on the digital instruments we will construct for them to make healthcare supply extra environment friendly and efficient,” Divya says.